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Business Process Assessment

In many companies, business process improvement is guided primarily by organizational goals, stakeholder considerations, and the alignment of the two. This Management Context provides little guidance to business process teams who must implement operating processes. Input from Engineering and Operations usually concerns existing capabilities and desired new technologies. Often overlooked is the Operational Context of the process, which must be effective and efficient while maximizing technology investment.

This approach to business process improvement fails to address some key questions. Will the selected technology assigned to the process function produce what the process owner expects as a result? If not, is the problem the process function, the process technology, or the expectations of that particular process owner?

The StreamReader assessment evaluates the critical components of the Operational Context of a business process: Probable Benefit, Input Influences, Gatekeeper action, Input Controls and Output Controls. Probable Benefit considers the process owner's expected result with regard to process function and technology. The assessment also analyzes the influence and control structure surrounding the process to ensure that the result of the process yields a business benefit. The gatekeeping action for the process is reviewed for its effect on the operating context of the process.

Your business process teams benefit from StreamReader training because they are prepared to implement key business processes that enhance current performance and align with future operations and technology.

Competitive success depends on optimizing key business processes for current and near-tem operating conditions. To achieve maximum process optimization, a critical process must align its function with it operational context (consistency, input controls, output controls, technology and related processes). The StreamReader Business Process Assessment teaches business process teams to perform this alignment. This 3-day program will be delivered at the venue of your choice.

Program Objectives

This program teaches participants to align a key business process with its current and near-tem operating conditions to achieve optimal execution.

Program Results

  • a team action plan to improve the execution of a key business process
  • a blueprint for improving future key processes
  • increased bonding among team members

StreamReader Compass

For those business process teams that are performing well as a group, but need help finding their way to an effective solution of the team challenge, this 2-day course is the perfect fit. It offers the same training as the StreamReader program without the team building activity of fly fishing.

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Contact us today to schedule your StreamReader!

Program Agenda

Day 1

Breakfast, Introductions & Team Challenge Review
Morning Class 1: Assessment Concepts & Consistency Assessment
Morning Class 2: Input Control Assessment
Lunch On Your Own
Afternoon Class 1: Basic Fly Casting & Assessment Review
Afternoon Class 2: Basic Fly Casting & Assessment Review

Day 2

Breakfast & Fish Stories (work & life tales)
Morning Class 1: Output Control Assessment
Morning Class 2: Action Planning
Lunch On Your Own
Afternoon Class 1: Targeted Casting & Action Plan Review
Afternoon Class 2: Targeted Casting & Action Plan Review

Day 3

Breakfast & Fish Stories (work & life tales)
Morning Activity: Fishing & Action Plan Review
Boxed lunch Streamside
Afternoon Activity: Fishing & Action Plan Review
Return to Classroom
Afternoon Class 1: Action Plan Refinement & Wrap Up

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